What’s the best iThink Logistics alternative for third-party logistics?

Why is Shipway the best alternative to iThink Logistics?

Simplify the ecommerce logistics process with multi-carrier aggregation, detailed NDR dashboard and comprehensive RTO suite.

Feature

Shipway

iThink Logistics

Own Carrier Integration

Available exclusively on Shipway

Ship with your own carrier partner at your pre-decided shipping rates

NA

Courier Aggregation

Available

Integrated with 11+ carrier partners

Available

Integrated with 9+ carrier partners but carrier availability varies

Custom Carrier Allocation Rules

Available

Available

Bulk Label Generation

Available

Available

Courier Performance & Order Status Analytics

Advanced

Access in-depth reports on courier and shipment performance, average order value, buyer demographics, payment types, delivery hotspots, and popular products for strategic insights.

Intermediate

Basic analytics with insights on courier performance, pin-code success, and popular delivery areas.

NDR Dashboard

Advanced

Advanced dashboard with NDR reason split, delivery attempt-wise & delivery success rate analytics

Basic

Basic dashboard with NDR summary, NDR reason split, RTO rate and delivery attempt-wise analytics

NDR Verification Methods

Available

Available

RTO Suite

Advanced

AI-powered fraud detection suite with order risk categorization, COD order confirmation and address verification flow and more

Intermediate

Risk prediction, buyer intent categorization and COD order confirmation flow

Fraud Detection

Advanced

COD order fraud detection with medium or high-risk categorization

Intermediate

Order risk prediction to categorize as high, medium or low-risk order

COD Order Confirmation Notification

Advanced

Order confirmation, Address verification & Address Update flow to minimize RTO risks

Basic

COD order confirmation flow only

Tracking Page

Advanced

Fully branded tracking with exclusive features like delivery re-attempts, return initiation, widgets and analytics

Basic

Basic tracking page with NPS, product recommendation, social media links and banners

Delivery Reattempts Initiation via Tracking Page

Available exclusively on Shipway

Request delivery re-attempts straight from the order tracking page

NA

Returns Initiation via Tracking Page

Available

Place return requests easily from the order tracking page

NA

Product Recommendations

Advanced

Basic

Notifications

Available

Multi-channel notifications (SMS, Email, and WhatsApp).

Available

Multi-channel notifications (SMS, Email, and WhatsApp)

Exchange Automation

Available exclusively on Shipway

Comprehensive exchange automation suite

NA

Returns Automation

Advanced

Complete return automation solution with policy set-up to analytics

Basic

Limited returns functionality

Failed Pick-up reports (NPR)

Advanced

Intermediate

DIY Returns Page

Available exclusively on Shipway

Fully customizable branded returns page

NA

Instant Refunds

Available exclusively on Shipway

Automated refunds via Giftcards, UPI and integrations with payment gateways like Razorpay and Cashfree

NA

Early COD Remittance

Available

3 flexible options available

Available

1 option only

Shipway vs iThink Logistics: Why should you choose Shipway over iThink Logistics?

Like iThink Logistics, Shipway offers forward & reverse shipping, NDR management and real-time tracking solutions. But here’s what makes Shipway the better choice for eCommerce and D2C brands:

Top iThink Logistics Competitors & Alternatives

If Shipway has caught your eye as a competitor to iThink Logistics, you might also be considering other alternatives. However, when comparing eCommerce shipping solutions in India, it's essential to evaluate all features and integrations to find the best match for your brand.
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With that in mind, we’ve compiled a list of companies similar to iThink Logistics, all highly rated by the community and recognized as the top Ithink Logistics alternatives in India.