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Shipway
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Right Logistics Solution

Why is Shipway the right shipping solution for you?

Get the best shipping experience for your E-Commerce with our All-in-One shipping automation platform

Support team that actually listens

Lowest weight dispute %age promise*

On time COD Remittance

Start shipping from just ₹19/500 gms*

Start Shipping Now
Solutions

One Platform to Solve Every Shipping Problem.

From your first shipment to your millionth — pan-India shipping, branded tracking, NDR management, returns automation, shipment protection, and bulk cargo in one place.

Ship Across India - Seamlessly & Affordably

Connect to 20+ courier partners through a single dashboard. ShipSense AI auto-assigns the best courier for every order so you always get the right balance of cost, speed, and reliability.

AI Allocation
ShipSense picks the best courier automatically
🚚 DelhiveryBest ✓
📦 BluedartRec.
⚡ XpressbeesBudget
Coverage
Pan-India delivery network
19K+
Pin codes covered
98% on-time delivery rate
NDR Management
Reduce RTO with automated follow-ups
20-30%
RTO rate reduction
WhatsApp nudge IVR call SMS
Integrations
Connects with every storefront
Shopify
WooComm.
Amazon
+50 more

Make Returns a Reason to Come Back

A painful returns experience costs you customers forever. Shipway's self-serve returns portal makes the process smooth for buyers and fully automated for your operations team.

Self-Serve Portal
Lightning-fast return processing
within minutes
Return Pickup Scheduling
With the right courier
no manual intervention
Less support tickets
Self-serve portal Auto-approval rules
Refund Methods
Flexible refund destinations
💳 Original paymentPopular
🏦 Bank transferInstant
🎁 Store credit+Bonus
Exchange Flow
1-click size, variant & another product swap
✓ #10280 · S→M approved
✓ Refund ₹1,499 processed

Your Brand. Every Step of the Delivery Journey.

Give customers a fully branded post-purchase experience. Real-time WhatsApp, SMS & email updates at every shipment milestone, and upsell banners built in, on a tracking page that carries your logo, not the courier's.

WISMO Reduction
Fewer "where is my order" calls
40-60%
Reduction in support calls in 30 days
Live Updates
Real-time status at every milestone
Shipped
In Transit
Out for delivery ✦
Revenue
Higher repeat purchase rate
Chances of repeat purchase
Upsell banners Offer prompts Product recommendations Reviews
Channels
Omnichannel alert delivery
📱 WhatsApp
💬 SMS
📧 Email
🌐 Custom

Early COD Remittance - Improve Working Capital,

Don't wait 7–10 days for your own money. Get COD cash remitted in D+2 with automated reconciliation, so you always know what's paid out.

Speed
D+2 remittance vs industry D+10
Others
D+10
Shipway
D+2 ✓
This Week
Auto reconciliation dashboard
COD collected₹2,84,500
Remitted₹2,41,200 ✓
In process₹43,300
Working Capital
Reinvest faster
Faster COD remittance cycle
Zero Effort
₹0 manual follow-up needed
Auto reconciliation Daily reports COD dashboard No courier calls

Ship with Confidence. Every Parcel Protected.

Accidents happen. Lost, damaged, or tampered shipments don't have to mean losses. Shipway Protect covers your orders so you can ship at scale without anxiety.

Coverage
Auto-protect orders above 2500 and below 50000
100%
Orders automatically covered
No opt-in needed All couriers
Recent Claims
Claims resolved fast
📦 #LP-4821 Lost₹3,200 ✓
💔 #DM-290 Damaged₹2,899 ✓
📭 #UD-512 Lost in RTOReview
This Month
₹38,400 reimbursed
₹38K
Reimbursed this month
Claim Types
Loss protection
📦 Lost in transit
💔 Damaged in delivery
📭 RTO shipments covered

Built for Bulk. Designed for Scale.

Shipway Cargo is purpose-built for high-volume and heavy-weight shipments, B2B consignments, inter-warehouse transfers, factory-to-distributor freight, and large parcel bulk dispatch. Reliable, trackable, cost-optimised.

Active Now
Live consignment tracking
Delhi→Mumbai FTL2,400 kg
65% · ETA Mar 14
Network
Pan-India freight coverage
19K+
Pin-codes covered
FTL PTL Surface Schedule
Reliability
98% on-time B2B delivery
98%
On-time delivery rate
Service
Dedicated support & tracking
📍 Real-time tracking
🧑‍💼 Dedicated support team
🚪 Door-to-door pickup

Affordable & Seller-centric Shipping

Shipway excels in delivering your products across 19,000+ pin codes swiftly and cost-effectively. Committed to providing the best rates and fastest delivery for your business.

Simplify, Deliver Better

Forget all shipping worries and choose effortless deliveries. Ship your packages safely, quickly, and stress-free with our shipping aggregator platform.

Shipping Intelligence

Sit back & relax. Boost delivery performance with the best courier recommendations.

Early COD Remittance

Get your COD remittances as early as possible in just D+2 days.

Documnet Delivery Icon

Document Delivery

Easily courier all types of documents—legal, medical, financial, and more

Explore More

Top-notch Customer Experience

Go above and beyond for your customers to boost customer loyalty. Shipway transforms ordinary deliveries to help you build lifelong connections with your customers.

Unified Tracking Page

Allow customers to track orders on your own website instead of a carrier website.

Real Time Status Updates

Reduce where is my order (WISMO) calls with real-time delivery updates via WhatsApp, Email, SMS alerts.

Returns & Exchange

Manage your returns & exchanges effortlessly starting right from your website.

Explore More

RTO Reduction Tool Every Brand Needs

More than 50% COD orders land in the RTO category. And, Shipway has the perfect solution with which you can deal with it!
Increase delivery percentage by up to two-fold.

Ecommerce Fraud Order DetectionNon Delivery Follow up NotificationsAddress Confirmation Notification for eCommerce

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Powerful order & address verification tool to reduce COD losses, cancellations & RTO.

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Automate NDR follow-ups for allowing buyers to request reattempts by updating time or address in real-time.

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Identify Risky orders with high chances of fraud based on customers purchase history.

AI-Based eCommerce fraud detection Only COD Order VerificationAutomated NDR Follow ups for eCommerce
Ecommerce Fraud Order Detection

AI-Based Fraud Detection

It doesn’t matter if it’s a COD fraud or an intent-based fraud, our AI system can detect both and categorize orders by risk level (High, medium).

Detect Frauds Now
Non Delivery Follow up Notifications

COD Order Verification

Automate WhatsApp confirmation for COD orders and address verification before shipping.

Confirm COD Orders
Address Confirmation Notification for eCommerce

Automated NDR Follow-ups

In addition to our super-motivated NDR Tele-calling team, leverage WhatsApp to do proactive NDR follow-ups and make the delivery reattempt successful.

Automate NDR Re-attempt
Ship Easily!

Multi-channel &
Multi-courier network

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar.

Explore Integrations >>
Shipway Couriers partner integrations
Customer Stories

5,000+ online sellers
shipping smarter

"Shipway's SaaS and logistics services have streamlined our shipping processes, reduced costs, and helped us revolutionize customer experience."

Courier Aggregation
Akshay Shivpuri
Akshay Shivpuri
Co-founder, SAADAA

"After seeking recommendations, we switched to Shipway, which simplified our operations. We've reduced RTOs significantly, and our delivery times have improved from 5-10 days to 2-3 days, enhancing our customers' experience."

Automation + Aggregation
Pranav Malhotra
Pranav Malhotra
Founder, Trunativ

"Tasks that once took 4–5 hours now take just 15 minutes, with only one resource overseeing backend dispatch operations. Shipway has become our one-stop solution for order management."

Courier Automation
Apurv Misal
Apurv Misal
Head Marketing & Sales, Phool

"Care for customers is real here. Weight discrepancies are genuinely solved. Most genuine cases go in the seller's favour. Solves urgent queries on the call itself."

Automation & NDR
Rajat Bhansali
Rajat Bhansali
Founder, Juggerknot Originals

"Shipway made return tracking and management effortless, reducing return-related customer support queries by 30%. Streamlined refunds and exchanges eliminated manual request creation entirely."

Rashi Narang
Rashi Narang
Creative Director/Founder, HUFT

"Shipway has helped us reduce customer support queries significantly. The allocation mechanism helps us save costs because the system knows which pincode gives us better efficiency at a better price. Our RTO dropped from 12% to 7% in the first two months. That's crores saved annually."

Bhavay Pruthi
Bhavay Pruthi
VP Ecommerce, Libas

"The platform is extremely comprehensive. From RTO data to delivery tracking and reports, we're able to manage everything in one place. We've been able to streamline our shipping a lot better."

Himangi Dhir
Himangi Dhir
Founder, Be Clinical

"Hamne bahut saare courier aggregators use kiye, par Shipway ke saath hame accha service & support mila jisse hum maximum COD orders deliver kar paa rahe hain aur humare RTO orders jo 5-6% hote the vo 2% tak aa gaye hain."

Irfan Mansuri
Irfan Mansuri
Operations Manager, Bummer

"Before Shipway, we tried multiple logistics partners, but Shipway turned out to be the real game-changer. Our RTO rates, which were as high as 21%, have now reduced to 10%. Our delivery percentage rate has gone up from 88–89% to 94%."

Shivendu Singh Rajput
Shivendu Singh Rajput
CMO, ONYC

"Shipway has really eased the process from planning to execution. And provided in-depth details of all our customers. It helped in improving our dispatch rate & sorted out the sub-details necessary for knowing the order summary."

Natwar Agrawal
Natwar Agrawal
Founder & Director, Bacca Bucci

"Shipway made return tracking and management effortless, reducing return-related customer support queries by 30%. Streamlined refunds and exchanges eliminated manual request creation entirely."

Rashi Narang
Rashi Narang
Creative Director/Founder, HUFT

"Shipway has helped us reduce customer support queries significantly. The allocation mechanism helps us save costs because the system knows which pincode gives us better efficiency at a better price. Our RTO dropped from 12% to 7% in the first two months. That's crores saved annually."

Bhavay Pruthi
Bhavay Pruthi
VP Ecommerce, Libas

"The platform is extremely comprehensive. From RTO data to delivery tracking and reports, we're able to manage everything in one place. We've been able to streamline our shipping a lot better."

Himangi Dhir
Himangi Dhir
Founder, Be Clinical

"Hamne bahut saare courier aggregators use kiye, par Shipway ke saath hame accha service & support mila jisse hum maximum COD orders deliver kar paa rahe hain aur humare RTO orders jo 5-6% hote the vo 2% tak aa gaye hain."

Irfan Mansuri
Irfan Mansuri
Operations Manager, Bummer

"Before Shipway, we tried multiple logistics partners, but Shipway turned out to be the real game-changer. Our RTO rates, which were as high as 21%, have now reduced to 10%. Our delivery percentage rate has gone up from 88–89% to 94%."

Shivendu Singh Rajput
Shivendu Singh Rajput
CMO, ONYC

"Shipway has really eased the process from planning to execution. And provided in-depth details of all our customers. It helped in improving our dispatch rate & sorted out the sub-details necessary for knowing the order summary."

Natwar Agrawal
Natwar Agrawal
Founder & Director, Bacca Bucci

Words From Our Valued Customers

We are looking for a platform that can improve our order delivery rate, & customer experience decrease order defect rate, and decrease RTO rate with quick service. We heard about Shipway through our competitive brands.

Akshay Shivpuri
Co-founder

After seeking recommendations, we switched to Shipway, which simplified our operations. We've reduced RTOs significantly, and our delivery times have improved from 5-10 days to 2-3 days, enhancing our customers' experience.

Pranav Malhotra
Founder
Reduce Your Shipping Cost by up to 10% in Just 10 Minutes
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