Ship your products easiest & fastest way
Powering growth via advanced customer engagement.
The Growth Engine for Your D2C eCommerce.
Powering growth via advanced customer engagement.
Trusted by the best companies
Fueling your D2C growth
Customer retention
LTV of the customers
Operational costs
Returns TAT
Fueling your D2C growth
Customer retention
LTV of the customers
Operational costs
Returns TAT
Shipping Automation
- Process orders from Multiple sales channel & marketplaces.
- Automatic package & carrier allocation.
- Generate bulk shipping label with one click.
- Improve order fulfilment speed by 50%.
Shipping Automation
- Process orders from Multiple sales channel & marketplaces.
- Automatic package & carrier allocation.
- Generate bulk shipping label with one click.
- Improve order fulfilment speed by 50%.
Branded tracking & notifications
- Branded whatsapp, Email, SMS delivery alerts.
- Allow customers to track on your website instead of a carrier website.
- Supports multi language and regional carriers.
- Reduce 'where is my order calls' by up to 30%.
Branded tracking & notifications
- Branded whatsapp, Email, SMS delivery alerts.
- Allow customers to track on your website instead of a carrier website.
- Supports multi language and regional carriers.
- Reduce "where is my order calls" by up to 80%.
NDR Followups:
- Automated customer follow ups n delivery re-attempts.
- Notify carriers to re-attempt shipments automatically.
- Increase successful deliveries and reduce RTOs by up to 20%.
NDR Followups:
- Automated customer follow ups n delivery re-attempts.
- Notify carriers to re-attempt shipments automatically.
- Increase successful deliveries and reduce RTOs by up to 20%.
Retruns & Refunds
- Branded DIY return page.
- Return panels to approve/reject refunds & exchange requests.
- Automate reverse pickups with QC.
- Instant COD/Prepaid refunds at different stages.
- Reduce your 15 days return cycle to 5 days.
Returns & Refunds
- Branded DIY return page.
- Return panels to approve/reject refunds & exchange requests.
- Automate reverse pickups with QC.
- Instant COD/Prepaid refunds at different stages.
- Reduce your 15 days return cycle to 5 days.
Fraud Prevention
- Auto-detect risky orders with high chances of fraud.
- Reduce the chances of RTOs from the customers pruchase history.
- Flag your customers with having a bad purchase history.
- Reduce your operational losses by up to 30%.
COD Fraud Prevention
- Auto-detect Risky orders with high chances of fraud.
- OTP, IVR Call and Whatsapp based COD order confirmation.
- Convert Risky COD orders to prepaid.
- Flag your customers with bad purchase history.
- Reduce chances of RTOs and operational losses by up to 30%.
Integration Partners
Easily connects with the tools you already use
Shipway makes it easier to synchronize orders with logistics partners and helps to follow up on orders. Switching and auto allocating of orders to the right carrier partner have made the process hassle-free. Placing 50 orders to 500 orders Shipway makes it effortless to scan and process the orders at ease. It serves as a great tool to manifest and reconcile the orders and also helped us reduce the shipping cost.
Shipway helped us to monitor and track our returns in the easiest possible way to reduce our return related customer service traffic by 30%. Thanks Shipway for making our return management (refunds and exchange process) simplified and reduced burden of manual request creation to 0.
Reducing WISMO calls with the Shipway tracking page helped us allocate our resources where it mattered most. But at the same time it also helped us be there for our customers and build stronger relationships with them.
Integration Partners
Easily connects with the tools you already use
Trusted with more over 12,000 D2C brands
600+
Courier Integrated
500mn+
Notifications Sent
200K+
Daily Shipment Tracked
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