Be Proactive To Prevent COD Frauds
Up to 80% brands suffer from COD Fraud Orders which poses heavy losses. With Shipway, brands can Verify Risky Orders & be proactive.
Analyze & Flag Suspicious Orders
- Auto-analysis & tagging of orders in real-time.
- Tag orders as low, medium & high risk orders.
- Auto-detect order with incorrect address, mobile number, & pin-code.
- View comprehensive analytical report with risky order tagging.
Verify & Confirm Orders over OTP, IVR calls & WhatsApp
- Verify orders with OTP on SMS & WhatsApp.
- Confirm orders through automatic IVR calls/WhatsApp with customers before order is dispatched.
- Order confirmation before shipping leads to high delivery rates.
Convert COD Orders to Prepaid
- Send WhatsApp messages to convert COD orders to pre-paid.
- Offer attractive deals to incentivize pre-paid orders.
- Reduce RTO risk by converting COD orders to pre-paid orders.
Benefits of COD Fraud Prevention
Reduce Blocked Inventory
Reduce Reverse Logistics Costs
Auto-detect Fraud & Risky Orders
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