Ship your products easiest & fastest way

How Shipway helped Vilvah Store in cutting down its Operational Cost by 20%.

“Bette Midler once said ‘I firmly believe that with the right footwear one can rule the world.”

And, so does Bacca Bucci believes. Established in 2013, Bacca Bucci is a buzzworthy footwear and accessories pioneer. This brand sticks to the latest trends and offers customers a stylish yet comfortable catalogue of shoes with which they can rule the world and stand out. Over the years, Bacca Bucci has become a prominent footwear and accessories brand and has a large clientele worldwide.

Challenges

“Simplifying the order processing workflow & reducing the processing time”The main challenges which the Vilvahstore team had to tackle can be summed up as:
  • Scaling and simplifying the back-office operations.
  • The increase in the order processing time in the festive season and other holidays as the order volume increases.
  • Manual assigning of orders to multiple carriers, handling the back office accounting from multiple dashboards.
  • Keeping sync with the order updates and notifying the buyer at the same time.

Solution

Being integrated with 600+ courier partners worldwide, Shipway streamlines all the e-commerce back-office operations in one place.

Vilvah Store is now able to process 10 times more orders than before by:

  • Processing orders from multiple sales channels & marketplaces through fulfillment automation.
  • Generating Bulk GST complaint invoice and shipping label.
  • Reducing RTO percentage with automatic NDR (Non-Delivery) Follow-ups.
  • Streamlining eCommerce returns management.

Result

The user-friendly and easy to use a panel of Shipway, on which anyone can easily start working without any delay or transition, has helped Vilvahstore :

  • Understood the importance of technology.
  • Cut down its operational cost by 20%.
Ready to see if we fit your Customer Success needs?
Sign Up for Free & Get INR 300 Post KYC Verification